Privacy Policy

1. Information We Collect

We collect two types of information:

1.1 Information You Provide to Us

When you fill out our contact form or get in touch with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title / Role
• Inquiry details, project information, or message content

This information is used only for communication and business purposes.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, analytics, and server logs:

• IP address
• Device type and browser type
• Operating system
• Pages visited
• Time spent on pages
• Referral websites
• Click behavior and navigation patterns

This data helps us improve our website's performance and security.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and requests
• Communicate regarding demos, proposals, services, or support
• Improve website functionality and user experience
• Analyze website traffic and performance
• Enhance our services, technology, and customer communication
• Prevent fraud, spam, abuse, or security risks
• Send business updates or newsletters (only if you subscribe)

We do not sell your personal information to anyone.

3. Cookies and Tracking Technologies

We use cookies and analytics tools to:

• Understand website traffic
• Improve content and navigation
• Monitor performance
• Enhance security
• Personalize user experience

You may disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary:

• Cloud hosting providers (e.g., AWS, Azure, GCP)
• Analytics platforms (Google Analytics, etc.)
• Cybersecurity protocols
• Legal authorities, if required by law

We never share data for advertising or resale purposes.

All service providers follow industry-standard data protection practices.

5. Data Storage & Security

We protect your data using strong security measures, including:

• Encrypted communication (HTTPS/TLS)
• Secure servers and firewalls
• Access controls and authentication
• Regular monitoring and audits

Although we follow best practices, all online systems may not be 100% foolproof. We work continuously to maintain a safe environment.

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Ask how your data is processed or stored

To make a request, email us at hello@neurom.in

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for:

• Their content
• Their practices
• Their privacy policies

We encourage you to review the privacy policy of any external website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy as our services evolve. The updated version will always be posted on this page with the "Last Updated" date at the top.

We encourage you to review this page periodically.